Valid as of 10 March 2018
ICC United Kingdom Events Terms and Conditions
This document sets out the terms and conditions between International Chamber of Commerce (ICC) United Kingdom and you when you register for any event or conference organized by ICC United Kingdom. By registering for an event or conference organized by ICC United Kingdom you are agreeing to comply with these terms and conditions. You should read this document carefully.
Alternatively please contact our events team on +44 (0)20 7838 9363 or firstname.lastname@example.org.
Should you have any issue or query regarding your booking, please contact the team at email@example.com or on +44 (0)20 7838 9363.
If you are making an online booking, payments can be made through our website via credit or debit cards.
If you are making a booking via email or telephone, an invoice shall be raised and addressed to the individual that completed the booking or the delegate’s employer. Upon receipt the payment can be made via bank transfer. Payment must be made within 30 days from the date of the invoice, or prior to the event taking place.
An email confirmation shall be issued at the time of booking. If you have not received confirmation of your booking within 48 hours of submitting your registration via our website or email, please contact firstname.lastname@example.org or +44 (0)20 7838 9363.
Cancellation (made on behalf of the delegate)
Cancellation terms shall apply once a completed booking has been received either via the ICC United Kingdom website or when the invoice has been raised.
Please note that cancellations can only be accepted in writing and are subject to the following conditions:
Cancellations must be received in writing up to 48 hours prior the event, upon which a refund shall be granted.
Cancellations made within 24 hours prior to the event, will not result in a refund.
Non-attendance to an ICC United Kingdom event, will not result in a refund.
CANCELLATIONS/POSTPONEMENTS (made by ICC United Kingdom)
In the unlikely event of cancellation or postponement of the conference by ICC United Kingdom, delegates will be offered a full refund, or a credit note against an equivalent future ICC United Kingdom conference.
ICC United Kingdom shall not be liable to you for travel, accommodation or other costs and expenses incurred (included wasted costs and expenses) if ICC United Kingdom are required to cancel or relocate the conference as a result of an event outside our control (including, without limitation, to acts of God, floods, lightning, storm, fire, explosion, war, military operations, acts of terrorism or threats of any such acts, any strike action, lock-outs or other industrial action and a pandemic, epidemic or other widespread illness).
ICC United Kingdom reserves the right to make minor alterations to the content and timing of the programme or to the identity of the speakers.
If you cannot attend an event, you can transfer your place to another individual, however replacements should be notified to us at least 24 hours prior to the event.
If the membership status of the delegate changes prior to the event taking place, the fee payable shall be amended accordingly.
If you wish to exercise your right to cancel your booking, ICC United Kingdom will refund the fees paid according to the above cancellation (made on behalf of the delegate) policy.
If payment for the order was originally made by credit card, any refund will be made back to the same card. If payment for the order was made by another method, such as a bank transfer, a refund will be made by direct bank transfer to the same bank in which it was paid from.
Any place you book for a free-to attend event is freely transferable to another individual up to 24 hours prior to the event.
If neither you nor the individual replacing you is able to attend, please notify us by emailing email@example.com at least 24 hours prior to the event so that it can be made available to someone else.
ICC United Kingdom welcomes delegates from overseas but if you are resident outside the European Union (EU) you should ensure that you have a valid visa and can comply with all immigration requirements before booking an event.
Should you require a letter of invitation for visa application purposes please email us at firstname.lastname@example.org.
Once payment has been made, cancellation may be done in accordance with our terms and conditions. The same cancellation policy applies should your visa be declined.
Usage of photographic and video material taken at ICC events
To comply with global data privacy laws, ICC United Kingdom imposes certain restrictions on the use of multimedia at its events (e.g. photography, video, audio, online streaming, and all future mediums). An attendee is permitted to use hand-held cameras and/or smart phones to take photographs and capture digital images for personal, non-commercial use, provided the photography is not disruptive. Photographs may not be published, sold, reproduced, transmitted, distributed or otherwise commercially exploited in any manner whatsoever.
ICC United Kingdom may hire professional service providers (photo/video/streaming/audio) to document and display the event experience. ICC United Kingdom may also use social media (e.g. Twitter) to: (i) post real-time photos and videos to its social media feeds; and (ii) display select submissions from those feeds on monitors throughout the event venue. Attendees and sponsors are encouraged to capture their event experiences and post their own social content from the event (text, photos, audio, video, streaming), provided it does not infringe upon the rights of any attendee, sponsor, third party, or ICC United Kingdom. Such infringement would include, but is not limited to, defamation or infringement of intellectual property rights. In the event an attendee requires a release or permission to protect the rights of a third party, obtaining such a release or permission shall be the sole responsibility of the attendee.
By attending the event, you acknowledge and agree as follows: (a) ICC United Kingdom may edit and use footage it captures at the event for marketing and promotional activities and for any other lawful purpose in the ordinary course of its business; and (b) due to the prevalence of mobile recording devices in today’s world, ICC United Kingdom disclaims all liability for the capture of your image in any multimedia format by other attendees at the event.
If you don’t consent to the ICC United Kingdom filming, recording or photographing you at the event then please notify the cameraperson or photographer at the time and email us at email@example.com